Overstay Policy

Overstay Policy: Your Responsibility as a Visa Client

At our visa agency, we strive to ensure that our clients have a smooth and compliant experience while staying in Indonesia. However, it’s crucial to understand that managing your visa duration and ensuring timely renewals is your responsibility as a visa holder. This policy outlines our approach to overstays, reminders, and the responsibilities that you, as our client, must be aware of.

Overstay Penalty

If you overstay your visa in Indonesia, you will incur a penalty of 1 million IDR per day as per Indonesian immigration regulations. This fine applies for each day you remain in the country beyond your visa expiration date. Please be aware that the fine is payable directly to immigration, and we cannot assist with covering any of these costs.

How We Help Prevent Overstays

Keeping track of your visa’s expiration date can sometimes be challenging. To help you stay compliant, we have implemented a proactive reminder system that includes:

1. - Automated Email Reminders: Our system sends email reminders as your visa expiration date approaches.
2. - WhatsApp Notifications: We also use WhatsApp to send reminders, ensuring you are well-informed.
3. - Office Support: Besides automated messages, our staff makes every effort to contact you directly.

We take every possible measure to notify you of the upcoming expiration to prevent overstays. However, please note that reminders are an additional service and do not replace your primary responsibility to manage your visa.

Disclaimer: Our Limitations

Despite our best efforts, we cannot guarantee that all reminders will reach you due to potential technical issues or human errors. For example:

• - Emails may not be delivered due to incorrect email addresses, server issues, or spam filters.
• - WhatsApp notifications may not be received due to phone number changes, app restrictions, or network problems.

While we aim to minimize such issues, we are not liable for any consequences from undelivered notifications. Ultimately, you, the visa holder, is responsible for maintaining an active and valid visa.

Final Note

By working with us, you acknowledge that you are solely responsible for managing your visa and any related costs, including overstay fines. We do not cover or share any financial obligations related to penalties imposed by immigration due to overstays. Please monitor your visa status regularly and respond promptly to any reminders you receive.

If you have any questions or need assistance, please get in touch with our support team. We are here to help you.