Indonesia Arrival Card
Getting into Indonesia just got simpler! Our Indonesia Arrival Card service handles all your entry paperwork online. No more waiting in long lines or scrambling to fill out forms at the airport. Just show up with your digital arrival card ready to go. ⚠️ Please note: the Arrival Card is just an additional document, not the actual visa. You will also need a visa in order to enter Indonesia - for example, Visa on Arrival or C1 Visa. Whether you're visiting Jakarta, Bali, or any other Indonesian destination, we've got you covered. Let us take care of the paperwork so you can focus on your adventure.
IDR 270,000
Why Choose Our e-Visa Service
100% Refund Guarantee
We have an extremely customer-friendly refund policy. We refund you if we can’t secure your visa approval.
All-Round Service
We review your application for errors and our service does not end with the issuance of the visa. We are with you always.
24/7 Expert Support
Need urgent help? Expert assistance available anytime you need help via WhatsApp, email and phone.
Visa Indonesia vs Official Immigration
While you can apply directly through the official website, our service provides added value through faster processing, expert support, and guaranteed refunds.
 visa-indonesia.com |  evisa.imigrasi.go.id | |
|---|---|---|
We guarantee that your visa will be approved — otherwise, you’ll receive a full refund. If you apply for the visa yourself through evisa.imigrasi.go.id, please note that there is a strict no-refund policy. | ||
We guarantee your visa will be issued on time — before departure or, for last-minute bookings, before arrival — or you’ll get a full refund. When applying via evisa.imigrasi.go.id, there’s no guarantee on processing time, which can lead to serious issues. For e-VOA, it might mean long airport queues; for other visas, you risk being denied boarding if you’re not eligible for Visa on Arrival — possibly forcing you to rebook your flight. | ||
You can request a full refund anytime before we submit your documents to immigration. After submission, refunds are no longer possible due to Indonesia’s strict no-refund policy for visas. You’ll also receive a full refund if your visa is not approved or if we miss the promised delivery time before your arrival. | ||
evisa.imigrasi.go.id accepts some VISA and MasterCards. We accept all VISA and MasterCards, plus American Express, and bank transfers in 11 major currencies. | ||
Our dedicated support team operates across multiple countries and time zones — almost around the clock. We assist you in your native language via email, WhatsApp, Instagram, Facebook Messenger, live chat, and, in some countries, even by phone. In contrast, many users report difficulties contacting Indonesian immigration through evisa.imigrasi.go.id. Calls often go unanswered, emails receive no reply, and their live chat only provides general information — without the ability to speed up or unblock stalled applications. | ||
Think of us as your visa insurance — we’re here to ensure your trip goes smoothly. We genuinely care about your experience and do everything we can to make the process easy and error-free. This is very different from applying via evisa.imigrasi.go.id, where no one is accountable if you’re denied boarding or entry due to a missing visa or mistakes like a wrong date of birth, place of birth, or a typo in your name. | ||
With us, you can handle your visa anytime — even when Indonesian immigration is closed or not accepting applications. We’ll check, format, and prepare your documents in advance, so your application is ready to go the moment submissions reopen. If the immigration website is down, the payment gateway fails, or account creation has issues, our experienced team will contact immigration directly and keep trying until it works. | ||
Very easy | Often frustrating | |
We offer the easiest and fastest way to apply for a visa or extension for Indonesia. Our guided process is more user-friendly, available in multiple languages, and supported by a responsive help team that is just one click away. Choose from various payment methods and pay in your preferred currency. | ||
EUR, USD, AUD,... (27) | IDR (1) | |
We support card payments in 27 currencies and bank transfers in 11 major currencies. evisa.imigrasi.go.id only accepts payments in Indonesian Rupiah. | ||
VISA, Mastercard, AMEX, Apple Pay, Google Pay, Bank Transfer | Most cards of VISA and Mastercard | |
Some users report their VISA or MasterCard isn’t accepted on evisa.imigrasi.go.id. With us, payments go through smoothly as long as your card has sufficient balance. We also support Apple Pay, Google Pay, and bank transfers (for amounts over 2,000,000 IDR). You’ll always have an easy way to pay. | ||
24 hours | Often no reply | |
Users of evisa.imigrasi.go.id often report no response to their emails. We aim to reply within minutes or a few hours during working hours. For faster support, try our live chat in the bottom right. We also do our best to respond on weekends and public holidays. |
| Visa: | Indonesia Arrival Card |
|---|---|
| Single-/Multiple-Entry: | Single-Entry |
| Extendable: | No |
| Maximum length of stay: | 30 days |
| Convertible in another visa: | Yes |
The Indonesia Arrival Card is Indonesia's new integrated digital arrival system that combines immigration, customs, and health declarations into one simple form. Instead of filling out separate paperwork, complete everything through a single online submission. What makes it special? This system streamlines your entry process by handling all required declarations digitally. You'll get a QR code that works at customs and immigration checkpoints. Who needs it? All international travelers entering Indonesia, whether you're a foreign visitor, Indonesian citizen returning home, business traveler, or tourist. It's mandatory at major airports like Jakarta, Bali, and Surabaya starting September 2025, with nationwide rollout by October. How it works: Complete your form up to 72 hours before arrival. Show your QR code at the airport for faster processing. No more paper forms or separate customs declarations.
Documents You'll Need :
- Valid Passport (with at least 6 months remaining)
- Personal Information
- Accommodation Information (hotel name or address where you're staying)
- Flight Details (place of arrival, flight number, arrival date)
- Travel Details (belonging, previous destination, health condition)
- Add to Cart: Purchase the Indonesia Arrival Card by adding it to your shopping cart. Then proceed to checkout just like any online purchase.
- Fill Out Your Form: After checkout, we'll send you a secure link to complete your arrival card form. Take your time filling it out accurately. Double-check your passport details, flight information, and Indonesian address.
- Form Review: Our team reviews every application carefully. We'll contact you immediately if we need any additional information or spot any errors. Don't worry, we're here to help make sure everything's perfect.
- Processing & QR Code Generation: Here's the important part: Indonesian regulations only allow us to submit your arrival card data 3 days before your arrival. You'll receive your QR code 2-3 days before your trip. Mark your calendar!
- Upon Arrival: You're all set! Present your QR code to Indonesian Immigration officers when you arrive. Skip the manual processing lines and enjoy a faster entry experience.
Pro Tip: Save your QR code to your phone's photo gallery as a backup. Wi-Fi at airports can be spotty sometimes!
Yes — each traveler must enter their data for the Arrival Card, including children and babies.
However, when traveling as a family, only one QR code is generated.
How it works:
- One person becomes the Lead Traveller.
- All other members are added under this person as Travel Companions.
- Everyone uses the same QR code at arrival.
- Each traveler will still need to scan the QR code individually, but it is the same code for the whole group.
So:
✔️ Each person needs an Arrival Card
✔️ Families/groups receive one shared QR code
✔️ All travelers use this shared QR code when entering Indonesia
Yes. Every traveler, including children and babies, has to mention their data in the Arrival Card. Parents or guardians can fill out the form on behalf of their child.
You're allowed 1 liter of alcoholic beverages per person duty-free. This is part of the broader personal duty-free allowance (along with tobacco and up to USD 500 in goods) — bringing more than 1 liter means you'll need to declare the excess and pay import duty on it.
In theory, yes, but in practice this isn't realistic for a short holiday.
Importing a pet into Indonesia requires an ISO microchip, rabies vaccination followed by a mandatory 30-day wait, a rabies antibody blood test, core vaccinations, parasite treatment, an official health certificate, and an Indonesian import permit arranged by a licensed pet importer — the whole process typically takes 4-6 months, and Bali specifically has stricter, sometimes-changing rules that often require routing pets through Jakarta or Surabaya first.
This is designed for people relocating long-term, not for tourists bringing a pet on a short trip. If you're planning a long-term move with a pet, start the process at least 6 months in advance and work with a specialized pet relocation service.
The All Indonesia Arrival Card can either be completed by yourself, no earlier than 72 hours before arrival in Indonesia, or you can get it as an add-on with your visa through us.
If you choose the add-on in the shopping cart, we will take care of the Arrival Card for you and send it to you in time before your entry, so you don’t have to worry about completing it yourself. For our service, we charge a small fee - in general, the Arrival Card is free of charge.
If you apply with us, we will send you the Arrival Card 2 days prior your arrival.
Yes, you can change your information as long as the QR code has not been scanned at Immigration.
If you completed the Arrival Card yourself
Simply fill out the entire form again. The newest version will replace the old one.
If you booked the Arrival Card through us
You can inform us of any changes up to 4 days before your arrival, and we will update it for you.
It is essential that you present an Arrival Card with the correct information when entering Indonesia.
If you do not complete the All Indonesia Arrival Card (customs declaration), you may face:
- Delays at Immigration and Customs
- Fines (in cases of undeclared restricted items)
- Confiscation of items that should have been declared
Accurate completion of the Arrival Card is essential for a smooth entry into Indonesia.
If you haven’t filled out the Arrival Card before your trip, you can still complete it upon arrival at the airport in Indonesia. However, queues can be long, so we strongly recommend filling it out before your departure.
Yes. Completing the All Indonesia Arrival Card, which includes the customs declaration and health form, is mandatory for all travelers entering Indonesia.
The Arrival Card can be filled out at the earliest 3 days (72 hours) before your arrival. When booking through us, you can provide us with your information earlier and we will send you the Arrival Card approximately 2 days before your arrival.
If you haven’t completed it in advance, you can still fill it out at the airport, but you may experience longer waiting times. To ensure a smoother arrival, we recommend completing the form before your trip.
Indonesia distinguishes between prohibited items (not allowed at all) and restricted items (allowed only under specific conditions, limits, or with a declaration).
🚫 Prohibited items (not allowed under any circumstances)
You may not bring the following items into Indonesia:
- Narcotics and illegal drugs
- Firearms and air guns
- Sharp weapons (unless declared for specific purposes)
- Ammunition
- Explosives or explosive materials
- Pornographic materials
Bringing prohibited items can lead to confiscation, fines, detention, or criminal charges.
⚠️ Restricted items (allowed with declaration, limits, or permits)
These items may be brought into Indonesia, but only under certain rules:
1. Animals, fish, plants & biological products
Require permits from Indonesian authorities (e.g., quarantine, health certificates).
2. Cash amounts over IDR 100,000,000
Must be declared to Customs.
3. Exciseable goods (alcohol & tobacco)
Allowed only within duty-free limits.
Above limits → declaration + import duty.
4. Personal goods beyond exemption limits
Items exceeding the duty-free allowance must be declared and taxed.
5. Commercial goods
Require customs clearance and often import permits.
6. Re-imported or temporarily imported goods
May require a declaration, proof of ownership, or temporary import documentation.
If you are unsure whether your item is restricted, it is always safer to declare it.
When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs.
1. Personal goods
You may bring personal items with a total value of up to USD 500 per person without paying import duties.
Families travelling together can combine their allowance (e.g., USD 500 × number of family members).
2. Tobacco products
You may bring one of the following duty-free:
- 200 cigarettes, or
- 25 cigars, or
- 100 grams of sliced tobacco
These limits cannot be combined (e.g., cigarettes + cigars).
3. Alcohol
Each traveller may bring up to 1 liter of alcoholic beverages duty-free.
4. Important notes
- If you exceed the duty-free allowances, you must declare the items and may have to pay import duties/taxes.
- Customs rules may occasionally change — if your quantities are close to the limit, it’s safer to double-check the latest regulations.
You can pay for our visa services in many international currencies. We currently accept the following:
Accepted currencies:
- AUD – Australian Dollar
- BRL – Brazilian Real
- CAD – Canadian Dollar
- CHF – Swiss Franc
- CNY – Chinese Yuan
- CZK – Czech Koruna
- DKK – Danish Krone
- EUR – Euro
- GBP – British Pound
- HKD – Hong Kong Dollar
- IDR – Indonesian Rupiah
- INR – Indian Rupee
- JPY – Japanese Yen
- MXN – Mexican Peso
- MYR – Malaysian Ringgit
- NOK – Norwegian Krone
- NZD – New Zealand Dollar
- PHP – Philippine Peso
- PLN – Polish Zloty
- RON – Romanian Leu
- SEK – Swedish Krona
- SGD – Singapore Dollar
- THB – Thai Baht
- TRY – Turkish Lira
- TWD – Taiwan Dollar
- USD – US Dollar
If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.
There are no reviews yet.