Visa Exemption Indonesia

If you stay within the international transit area and don't pass through Indonesian immigration, you generally don't need to complete the Arrival Card. But if your transit requires you to clear immigration — for example, a terminal change at Jakarta's Soekarno-Hatta Airport, an overnight layover, or a stop where you must collect and re-check your luggage — you're considered to be entering the country and must complete the Arrival Card, just like any other arriving traveler. If you're unsure whether your specific connection requires clearing immigration, check with your airline.

Yes, you need both — they serve completely different purposes. Your visa (like the Visa on Arrival or C1) is your legal permission to enter and stay in Indonesia.

The All Indonesia Arrival Card is a separate, digital form covering customs and health declarations that every traveler must complete, regardless of visa type, within 72 hours before arrival. Having a valid visa doesn't exempt you from the Arrival Card, and filling out the Arrival Card doesn't replace the need for a visa.

Yes, but you should prepare documentation, especially for anything beyond basic over-the-counter medicine.

Bring your medication in its original packaging along with a doctor's letter (stating your name, diagnosis, medication names, dosage, and treatment duration, ideally on official letterhead). Regular prescriptions are generally fine for up to a 90-day supply; psychotropic medications (including some ADHD, anti-anxiety and antidepressant medication) are limited to a 60-day supply and may need extra documentation; narcotics and certain strong painkillers are heavily restricted or prohibited without special pre-approval.

Declare your medication on the Arrival Card / at customs rather than risk being found with undeclared medicine — Indonesia enforces its drug laws strictly. If you take a controlled or less common medication, we recommend checking with the Indonesian embassy in your country before you travel.

(This is general information, not medical or legal advice.)

If your visa application is rejected due to a mistake on our side, we will either re-submit the application at our own expense or provide a refund if you prefer.

If the rejection occurs because you are blacklisted due to previous violations of Indonesian laws, we are unfortunately unable to provide a refund.

So far, we have not experienced any blacklist cases, and applications are typically approved as long as all requirements are met.

Visa Refund

You will receive a full refund if you cancel your order before we upload your data to the immigration system.

However, once your application has been uploaded to immigration, a refund is no longer possible. Immigration does not refund visa fees once an application has been processed or issued, and therefore, we are unable to refund in this case.

Extension

If you already purchased extensions and they remain unused (because you leave Indonesia earlier), we can refund the extension fee as long as you notify us early enough (before the extension process has started).

If we already started the extension process, no refund is possible anymore.

If entry is denied for reasons unrelated to your visa, we usually cannot offer a refund.

Common issues include:

• Passport validity of less than 6 months
• No empty passport page
• Missing return or onward ticket
• Blacklisted

If an airline denies boarding due to unclear passport requirements, please contact us immediately. We will do our best to assist you and clarify the situation with the airline.

Here are the current entry requirements for entering Indonesia (including Bali):

1. Passport (very important)

To enter Indonesia, you need a passport. Your passport must be valid for at least 6 months on the day of entry or on the day of visa extension. Different rules may apply to other travel documents.

Without sufficient passport validity, entry will be denied.

2. Visa

A visa is required to enter Indonesia. Always make sure to get the correct visa for your purposes of visit!

For short trips, you can buy the Visa on Arrival directly at the airport.
However, we recommend applying for the e-Visa on Arrival (eVOA) in advance to save time and avoid long queues. If you stay more than 30 days, there are even better visa options like the C1 visa. For specific visit purposes, it's best to check our visa finder or contact us.

3. Outbound (onward) ticket

When checking in for your flight to Indonesia, you may be asked to show proof of a return or onward ticket. If you cannot present one, you may be denied boarding or entry.

4. All Indonesia Arrival Card

Since September 1, 2025, Indonesia has introduced the All Indonesia Arrival Card — a digital form that replaces previous customs and health declarations. You can add the Arrival Card through us, or you can complete it yourself, no earlier than 72 hours before arrival.

5. Love Bali Tourist Tax (Bali only)

Visitors to Bali must pay the Love Bali Tourism Tax of 150,000 IDR (approx. 10 USD / 9 EUR).

Payment options:

• Pay online in advance (credit cards sometimes fail), or
• Pay directly at the airport upon arrival

You can also find the entry requirements here: Entry Requirements Indonesia

Yes, you can change your information as long as the QR code has not been scanned at Immigration.

If you completed the Arrival Card yourself

Simply fill out the entire form again. The newest version will replace the old one.

If you booked the Arrival Card through us

You can inform us of any changes up to 4 days before your arrival, and we will update it for you.

It is essential that you present an Arrival Card with the correct information when entering Indonesia.

If you do not complete the All Indonesia Arrival Card (customs declaration), you may face:

• Delays at Immigration and Customs
• Fines (in cases of undeclared restricted items)
• Confiscation of items that should have been declared

Accurate completion of the Arrival Card is essential for a smooth entry into Indonesia.

If you haven’t filled out the Arrival Card before your trip, you can still complete it upon arrival at the airport in Indonesia. However, queues can be long, so we strongly recommend filling it out before your departure.

Yes. Completing the All Indonesia Arrival Card, which includes the customs declaration and health form, is mandatory for all travelers entering Indonesia.

The Arrival Card can be filled out at the earliest 3 days (72 hours) before your arrival. When booking through us, you can provide us with your information earlier and we will send you the Arrival Card approximately 2 days before your arrival.

If you haven’t completed it in advance, you can still fill it out at the airport, but you may experience longer waiting times. To ensure a smoother arrival, we recommend completing the form before your trip.

Indonesia distinguishes between prohibited items (not allowed at all) and restricted items (allowed only under specific conditions, limits, or with a declaration).

🚫 Prohibited items (not allowed under any circumstances)

You may not bring the following items into Indonesia:

• Narcotics and illegal drugs
• Firearms and air guns
• Sharp weapons (unless declared for specific purposes)
• Ammunition
• Explosives or explosive materials
• Pornographic materials

Bringing prohibited items can lead to confiscation, fines, detention, or criminal charges.

⚠️ Restricted items (allowed with declaration, limits, or permits)

These items may be brought into Indonesia, but only under certain rules:

1. Animals, fish, plants & biological products

Require permits from Indonesian authorities (e.g., quarantine, health certificates).

2. Cash amounts over IDR 100,000,000

Must be declared to Customs.

3. Exciseable goods (alcohol & tobacco)

Allowed only within duty-free limits.
Above limits → declaration + import duty.

4. Personal goods beyond exemption limits

Items exceeding the duty-free allowance must be declared and taxed.

5. Commercial goods

Require customs clearance and often import permits.

6. Re-imported or temporarily imported goods

May require a declaration, proof of ownership, or temporary import documentation.

If you are unsure whether your item is restricted, it is always safer to declare it.

When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs.

1. Personal goods

You may bring personal items with a total value of up to USD 500 per person without paying import duties.

Families travelling together can combine their allowance (e.g., USD 500 × number of family members).

2. Tobacco products

You may bring one of the following duty-free:

• 200 cigarettes, or
• 25 cigars, or
• 100 grams of sliced tobacco

These limits cannot be combined (e.g., cigarettes + cigars).

3. Alcohol

Each traveller may bring up to 1 liter of alcoholic beverages duty-free.

4. Important notes

• If you exceed the duty-free allowances, you must declare the items and may have to pay import duties/taxes.
• Customs rules may occasionally change — if your quantities are close to the limit, it’s safer to double-check the latest regulations.

Yes. For your visa application, the passport photo / profile photo must meet the following requirements:

• The background must be white (or very light).
• The photo should be clear and well-lit.
• Please wear a shirt or top (no bare shoulders).
• Do not stand too far away or too close to the camera.
• Your face must be fully visible and looking straight at the camera.

You can also take the photo as a selfie with your smartphone:
Just stand in front of a light-colored background and look straight into the camera.

If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day.

The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It's important to plan a bit of extra time for the payment process.

Longer overstays can lead to more serious consequences, such as:

• Complications with future visa applications
• Deportation
• Entry bans

What should you do now?

✔ 1. If your visa type can still be extended

Start the extension process immediately.
Whether an extension is still possible depends on your visa type and how long you have overstayed.

✔ 2. If an extension is not possible

Leave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences.

Important:

The longer you remain in Indonesia without a valid visa, the higher the risk of:

• increased fines
• administrative issues
• immigration investigations

If you are unsure whether your visa can still be extended, contact us, and we will assess your options.

Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp or email.

After placing your order, you will receive our contact details by email (please also check your spam folder).

Please note:
We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.

Once your visa is approved, you have 90 days to enter Indonesia. This means you should not apply earlier than 90 days before your arrival date.

Example:
If you plan to visit Bali in mid-April, you should not apply before mid- or late January.

Please also consider the processing time for your visa type so we can issue your visa on time.

If you are unsure about the best moment to apply, feel free to contact us.
Depending on availability, we can also process some visa types faster.

You are eligible for visa exemption if you have a passport from: Brazil, Brunei Darussalam, Cambodia, Colombia, Hong Kong, Laos, Malaysia, Myanmar, Peru, Philippines, Singapore, Suriname, Thailand, Timor-Leste, Turkiye, Vietnam.

You can stay in Indonesia for up to 30 days with the visa exemption. This entry option cannot be extended, meaning you must leave Indonesia within 30 days.

It can be used for:

• tourism
• business meetings
• site visits
• medical purposes

This visa is only eligible for a few countries. If you have another nationality or wish to stay longer, you will need to enter with a different visa type (e.g., e-VOA or C1 visa).

Please note:
While the visa exemption itself is free, if you apply for this visa with our assistance, a small service fee will be charged for processing and support.

Yes. Every person traveling to Indonesia needs a visa — without exception. This includes children, infants, and senior citizens.

If you are unsure which visa is right for you or your family, you can use the Visa Finder on our homepage. It shows you the correct visa type within just a few seconds.

Yes. You can purchase multiple visas in one order for multiple persons.

Simply add all visas, whether they are the same visa type or different types, to your shopping cart and proceed to checkout. This allows you to complete everything in one single payment.

All Indonesian e-visas can be issued no earlier than 90 days before your planned entry date.

Once your visa is issued, you have 90 days to enter Indonesia. If you do not enter within these 90 days, the visa automatically expires and becomes invalid.

After you enter Indonesia, the initial visa validity period (e.g., 30 days, 60 days, etc.) starts from the day of arrival.

If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country.

You should plan an additional 20–30 minutes at the airport for the overstay procedure.

Important notes

• Short overstays (a few days) are usually handled quickly and result only in the standard fine.
• Very long overstays may lead to additional questioning, delays, further administrative actions or deportation.
• Paying the fine does not ban you from returning, as long as there are no other violations.

The best option is always to extend your visa before it expires to avoid unnecessary fees and delays.

It depends on the visa type.

1. e-Visa on Arrival (e-VOA)

Yes — the e-Visa on Arrival can be extended by yourself.
You must visit the Immigration Office once for:

• biometrics (photo, fingerprints if required)
• data verification

2. Single-Entry Visas (C1, C2, C6, etc.)

A sponsor is required for the extension. As a visa agency, we can act as your official sponsor and handle the process for you.

A personal visit to the Immigration Office is still required.

3. Multiple-Entry Visas (D1, D2, D12)

Multiple-entry visas also require a sponsor for the extension.
We can be your sponsor and manage the process.

A personal visit to Immigration is required for each extension.

4. KITAS

KITAS extensions also require a sponsor (employer, organization, or agency).
You cannot extend a KITAS on your own.

Rejections are very rare.

In our experience, we have not had a single case where a visa application was rejected, as long as all requirements were met and the applicant provided accurate information.

When can a visa be rejected?

A rejection usually only occurs in exceptional cases, such as:

• The applicant is listed on the Indonesian immigration blacklist
• Previous violations of Indonesian immigration or criminal law
• An outstanding international arrest warrant
• Providing false information or forged documents

For standard applicants who meet the official visa requirements, the visa is normally approved without issues.

You will receive your visa as a PDF file with a QR code, sent to your email. If preferred, we can also send it to you via WhatsApp.

Your visa is electronically linked to your passport, and it will be automatically recognized when your passport is scanned at Immigration.

A printed copy is usually not required, but we recommend keeping one as a backup.

Payment is required before we can give you access to the application form and before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission.

Payment options

You can pay directly at checkout using:

• Debit card
• Credit card
• Apple Pay / Google Pay
• Crypto payments
• Bank transfer

Bank transfers

Bank transfers may take a few days to appear in our account.
To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.

We offer several convenient payment methods, including:

• Credit card
• Debit card
• Apple Pay
• Google Pay
• Bank transfer
• Crypto payments

Please note: Some payment providers may charge additional transaction fees.

The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form.

If you have any issues with your payment, please contact our support team so we can help.

No vaccinations are required to apply for a visa or to enter Indonesia. COVID-19 vaccination is no longer required since July 3rd, 2023.

However, some optional travel vaccinations are commonly recommended by international travel health authorities, depending on your itinerary, length of stay, and travel style. These include:

• Hepatitis A
• Tetanus (standard booster)
• Polio booster
• Typhoid (recommended for longer trips or rural areas)
• Hepatitis B
• Rabies (if spending time in rural areas or around animals)
• Japanese Encephalitis (for extended stays in rural regions or rice-field areas)

The required passport validity depends on your visa type and your situation. You can find the exact requirement in the “Requirements” section of each visa type.

Standard Tourist Visas

Your passport must be valid for at least 6 months on the date of your arrival in Indonesia. This 6-month validity is also required when applying for a visa extension.

Long-term visas (1 year or more)

For visas with a longer validity period, Immigration may require 18 months or more of passport validity.

Replacement or Temporary Travel Documents

If you enter Indonesia with a replacement travel document, you must have:

• 12 months passport validity, and
• a valid residence permit

at the time of entry.

Summary

• 6 months → eVOA, C1, C6, ... & extensions
• 12 months → entry with replacement/temporary travel document
• 18+ months → long-term visas (1 year+)

If your passport is close to expiring, it’s strongly recommended to renew it before applying.

No problem. You can send the missing documents later via WhatsApp or email.

Please note that we can only start processing your visa once we have received:

1. All required documents, and
2. Your payment

Until everything is complete, the application cannot be submitted to Immigration.
Sending your documents as soon as possible helps avoid delays.

You can submit your documents immediately after payment confirmation.

How it works:

1. Place your order on our website and ensure payment confirmation.
2. Right after checkout, you’ll automatically receive a digital application form.
3. In this form, you can upload your required documents, passport scan, and personal details.

Didn’t see the form?

You’ll also receive the link to the form via email immediately after payment confirmation.

→ Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.

No, you do not need to visit our office.

The entire visa application is handled online. We only need scans or clear photos of your required documents, which you can upload directly via our online application form. You can complete everything comfortably from home.

You can pay for our visa services in many international currencies. We currently accept the following:

Accepted currencies:

• AUD – Australian Dollar
• BRL – Brazilian Real
• CAD – Canadian Dollar
• CHF – Swiss Franc
• CNY – Chinese Yuan
• CZK – Czech Koruna
• DKK – Danish Krone
• EUR – Euro
• GBP – British Pound
• HKD – Hong Kong Dollar
• IDR – Indonesian Rupiah
• INR – Indian Rupee
• JPY – Japanese Yen
• MXN – Mexican Peso
• MYR – Malaysian Ringgit
• NOK – Norwegian Krone
• NZD – New Zealand Dollar
• PHP – Philippine Peso
• PLN – Polish Zloty
• RON – Romanian Leu
• SEK – Swedish Krona
• SGD – Singapore Dollar
• THB – Thai Baht
• TRY – Turkish Lira
• TWD – Taiwan Dollar
• USD – US Dollar

If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.